Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your access to and use of Skycrown Casino's website, mobile applications, and services (collectively, the "Services"). By registering an account, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

Skycrown Casino reserves the right to modify these Terms at any time. Your continued use of our Services following the posting of revised Terms means you accept and agree to the changes.

Eligibility

To use our Services, you must:

  • Be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher)
  • Be a resident of a jurisdiction where online gambling is legal
  • Register using accurate personal information
  • Not be excluded from gambling by any legal authority
  • Not be acting on behalf of another person
  • Not be prohibited from gambling under our Responsible Gaming policy

Account Registration and Security

Registration

To access our Services, you must register and create an account. During registration, you must provide accurate, complete, and current information. You agree to update your information to keep it accurate and current.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access to your account

We may suspend or terminate your account if we suspect any unauthorized access or any violation of these Terms.

Identity Verification

We are required by law to verify your identity. You agree to provide us with necessary documentation to verify your identity, age, and place of residence. We may use third-party services to verify your information.

Deposits and Withdrawals

Deposits

  • Deposits must be made using approved payment methods in your name
  • Minimum and maximum deposit limits apply and may vary by payment method
  • We do not accept funds from third parties
  • Deposits are processed immediately where possible, but may be subject to processing delays

Withdrawals

  • Withdrawals must be made to the same payment method used for deposits where possible
  • We reserve the right to apply additional verification procedures before processing withdrawals
  • Minimum and maximum withdrawal limits apply
  • Processing times vary depending on the withdrawal method
  • Withdrawal requests may be subject to review and approval

Bonuses and Promotions

  • All bonuses and promotions are subject to specific terms and conditions
  • We reserve the right to revoke bonuses if we suspect abuse or fraudulent activity
  • Unless otherwise stated, bonuses are subject to wagering requirements before withdrawal
  • We may modify or cancel any promotion at any time without prior notice
  • Only one account per person is eligible for promotional offers

Prohibited Activities

You agree not to:

  • Use our Services for any illegal purpose
  • Attempt to defraud or cheat the casino or other players
  • Engage in collusion, artificial intelligence usage, or automated play
  • Use any software, artificial intelligence, bots, or other automated means to access or use our Services
  • Exploit bugs, errors, or vulnerabilities in our Services
  • Create multiple accounts
  • Share your account with others
  • Engage in money laundering or other financial crimes
  • Make deposits with stolen credit cards or other fraudulent methods
  • Harass, threaten, or cause distress to other users or our staff

Intellectual Property

All content, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, artwork, and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, and arrangement of such Content, is owned, controlled, or licensed by or to Skycrown Casino and is protected by copyright, patent, and trademark laws, and various other intellectual property rights.

You may not copy, reproduce, republish, upload, post, transmit, or distribute in any way Content without our prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, Skycrown Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Services
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services

Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be resolved through:

  1. Direct communication with our customer support team
  2. If unresolved, escalation to our management team
  3. If still unresolved, through binding arbitration in accordance with the laws of the jurisdiction where we are licensed

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where we are licensed and operate, without regard to its conflict of law principles.

Termination

We reserve the right to suspend or terminate your account and access to our Services at any time for any reason, including but not limited to violation of these Terms, without notice and without liability.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and Skycrown Casino regarding our Services and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected] Customer Support: [email protected]