Privacy Policy

Introduction

At Skycrown Casino ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using Skycrown Casino, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a deposit or withdrawal
  • Participate in promotions or bonuses
  • Contact our customer support
  • Complete forms on our website

This information may include:

  • Full name
  • Date of birth
  • Contact information (email address, phone number, physical address)
  • Financial information (credit card details, bank account information)
  • Government-issued identification numbers
  • Username and password
  • Any other information you choose to provide

Information Collected Automatically

When you access our website, we may automatically collect certain information about your device and usage of our platform, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Time spent on pages
  • Pages visited
  • Links clicked
  • Referring website
  • Game preferences and betting patterns

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Create and manage your account
  • Process your transactions
  • Verify your identity and age
  • Comply with legal and regulatory requirements
  • Detect and prevent fraud, money laundering, and other prohibited activities
  • Improve our website and services
  • Customize your gaming experience
  • Communicate with you about promotions, updates, and other information
  • Resolve disputes and troubleshoot problems
  • Conduct research and analysis

Disclosure of Your Information

We may share your personal information with:

  • Financial institutions and payment processors to facilitate transactions
  • Identity verification services to confirm your identity
  • Gaming regulatory authorities as required by law
  • Third-party service providers who assist in operating our website and services
  • Legal and regulatory authorities when required by law
  • Professional advisors such as lawyers, auditors, and accountants
  • Corporate affiliates and business partners

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as your account is active, as necessary to provide you with our services, or as required by applicable laws and regulations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected] Customer Support: [email protected]

Jurisdiction-Specific Provisions

Australia

For Australian residents, we comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles. You have the right to access your personal information, request corrections, and lodge a complaint with the Office of the Australian Information Commissioner.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

By using Skycrown Casino, you consent to this Privacy Policy and the collection, use, and disclosure of your information as described herein.