Responsible Gaming

At Skycrown Casino, we believe gambling should always be an enjoyable form of entertainment. We are committed to promoting responsible gaming and providing our players with the resources and tools they need to maintain control over their gambling activities.

Our Commitment

We take our responsibility to provide a safe and supportive gaming environment seriously. Our responsible gaming policy focuses on:

  • Prevention of underage gambling
  • Player protection and harm minimization
  • Early intervention and support for problem gambling
  • Ethical marketing practices
  • Staff training on responsible gaming
  • Regular evaluation and improvement of our responsible gaming measures

Self-Assessment

If you're concerned about your gambling habits, ask yourself these questions:

  1. Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
  2. Have you lied to family members, friends, or others about how much you gamble or how much money you've lost?
  3. Do you feel the need to bet more money more frequently?
  4. Have you made unsuccessful attempts to control, cut back, or stop gambling?
  5. Do you feel restless or irritable when attempting to cut down or stop gambling?
  6. Have you risked significant relationships, job opportunities, or educational opportunities because of gambling?
  7. Have you needed to borrow money to relieve a desperate financial situation caused by gambling?

If you answered "yes" to any of these questions, we encourage you to explore our responsible gaming tools and consider seeking additional support.

Responsible Gaming Tools

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. These limits help you manage your gambling budget effectively.

Session Time Limits

Set time-based reminders that notify you how long you've been playing. These alerts can help you maintain awareness of time spent gambling.

Reality Checks

Enable notifications that display your gambling activity, including time played and money won or lost during your current session.

Self-Exclusion

Take a break from gambling by self-excluding from our platform for a specified period (from 24 hours to permanent exclusion). During self-exclusion, you cannot access your account or open a new one.

Account Closure

If you wish to permanently close your account, you can do so through your account settings or by contacting our customer support team.

How to Use Our Responsible Gaming Tools

  1. Log in to your Skycrown Casino account
  2. Navigate to "Account Settings"
  3. Select "Responsible Gaming"
  4. Choose the tools you wish to activate and follow the prompts

All responsible gaming settings take effect immediately and cannot be reversed during the specified period.

Protection of Minors

Gambling is strictly prohibited for individuals under 18 years of age (or the legal gambling age in your jurisdiction). We implement strict age verification procedures and encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Support and Resources

If you or someone you know is experiencing gambling-related problems, help is available. We provide links to professional support organizations that offer confidential advice, support, and treatment for problem gambling.

International Resources:

Australia-Specific Resources:

Our Responsible Marketing Commitment

We adhere to strict marketing guidelines to ensure our promotional materials:

  • Do not target vulnerable individuals or minors
  • Do not misrepresent gambling as a means of financial gain
  • Clearly communicate the odds of winning
  • Include responsible gambling messages
  • Are honest, fair, and transparent

Staff Training

All Skycrown Casino employees receive comprehensive training on responsible gambling issues, including:

  • Recognizing signs of potential problem gambling
  • Understanding the tools available to help players maintain control
  • Appropriate intervention methods
  • Knowledge of support resources

Contact Us

If you have any questions about our Responsible Gaming Policy or need assistance with our responsible gaming tools, please contact our customer support team:

Email: [email protected] Live Chat: Available 24/7 through our website Phone: [International support number]

Remember, gambling should be fun. Play responsibly and know your limits.